FAQ
Frequently Asked Questions
About
Is the jewelry handmade?
Every piece is handmade as a one-of-a-kind design, crafted from reclaimed components that were originally mass-produced or once well-loved.
Will my piece match the photos exactly?
There may be subtle variations in color due to photo lighting, but colors are described as accurately as possible in each listing.
What materials are used?
Materials vary by design and may include gold-filled components, sterling silver, natural stones, and thoughtfully sourced elements. Some pieces incorporate reclaimed vintage components paired with modern materials. Full details are listed with each piece.
Orders & Shipping
When will my order ship?
Orders typically ship within 3-5 business days unless otherwise noted. Tracking is provided once your order is on its way.
Do you ship internationally?
International shipping is not currently available, as we want to ensure customers aren’t surprised by additional tariff or customs fees. We may revisit this in the future based on international demand.
Care
How should I care for my jewelry?
Keep your jewelry away from perfumes, lotions, and harsh chemicals to preserve its finish. If it ever needs a gentle refresh, wash lightly with mild dish soap and water, then hang or lay flat to dry. Store in a dry place when not in use.
Is the jewelry meant for everyday wear?
Yes, these pieces are designed to be worn every day as your go-to jewelry, while also shining for special occasions. With gentle care, they will retain their beauty over time.
Returns
What is your return policy?
All sales are final. Each piece is handmade and one-of-a-kind, created with care and attention to detail, so we cannot accept returns or exchanges on unworn items.
What if my order arrives damaged?
If your item arrives damaged, please contact us within 5 days of delivery with photos so we can make it right.
Gifting
Does the jewelry come gift-ready?
Yes. Each piece is thoughtfully packaged to protect it during shipping and to arrive beautifully, ready to gift or enjoy right away.
Can I include a note?
Yes! You can include a gift message by using the “Add a note” box on the cart page before checkout. Your note will be included with your order, so your jewelry arrives ready to gift or enjoy.